Read our common questions about the street light replacement programme.

In an emergency please call the Contact Centre immediately on 0800 028 5986 instead of using this form. Emergency faults are defined below

• Street light or illuminated sign knocked down
• Three or more adjacent street lights unlit
• Street light door missing
• Hanging lantern or bowl
• Involves the emergency services
• Any risk of electric shock
• Damaged apparatus posing a risk to the public
• School crossing patrol warning light (in term time)

View examples of street lighting emergencies.